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Amazon’s Wishlist feature is a convenient way to track items that you’d like to purchase. Or, more pertinently, items that you’d like your friends and family to buy for you. Look out for an article soon extolling all the virtues of Amazon’s Wishlist, including tips on getting the most out of it. But, for now, we really need to talk about a feature that’s suddenly disappeared.
If you’ve ever visited somebody else’s Wishlist, you’ll know you can purchase an item from it and have it sent straight to them or to yourself. Amazon then removes that item from their list so they don’t end up with duplicates.
Well, okay, not all of the time – for whatever reason it can be hit-and-miss, with purchased items refusing to budge from the list. You can also add products from other websites to an Amazon Wishlist but buying those certainly won’t remove them from the list, as Amazon has no way of tracking purchases from third-party sites.
However, there is a well-hidden way to get those hard to remove items off people’s wishlists. Look to the right of your list and under ‘Add to Basket’, you’ll see a link named ‘Buying this gift elsewhere?’
Clicking on this will prompt you for your name and your email address. Amazon will fire an email to you, from which you can confirm that you have purchased the item and it will be removed from the relevant list.
Which sounds great. Except, it’s gone. Vanished.
I queried this on Twitter with Amazon’s customer services and they were, shall we say, unhelpful…
Yes, they are explaining to me that the way around the missing option is to use the missing option.
After patiently explaining the issue in further detail, Amazon asked me to try the cliched solution of “clearing cache and cookies”. That didn’t work. Nor did another browser. Or even trying it on my wife’s laptop, with her Amazon account, on both a different browser and a totally different operating system.
Thankfully, it turns out I was sane, as soon other users confirmed that they were seeing the same problem on both Amazon UK and US.
After further quizzing, including Amazon insisting I ring them to sort out this “account issue”, the company seemed to admit failure…
Which is all rather unhelpful. This does suggest that a rather important Wishlist feature has been removed. I asked them how items were now supposed to be removed from a friend’s list and, again unhelpfully, Amazon told me how to switch the option on to have them be automatically removed (which, as I said before, doesn’t work for third-party purchases).
So, for now, the option is missing. How long for, we simply don’t know, but I’m suspicious of that final message, which makes it sound like an intentional change. I’m hoping Amazon will fix this in due course and restore the link. Otherwise, Christmas day could be spent unwrapping the third copy of the same book that you had on your Wishlist.
Now click here: How do I get a refund from Amazon after 30 days?
Main pic credit: ▒░ TORLEY ░▒▓