Amazon Online

How do I cancel Amazon Prime?

Cancel Amazon Prime
Stop sign: you may get a refund on unused Amazon Prime time

Amazon Prime gives you plenty for your money but, at £79 a year, it’s not a no-brainer. If you’ve decided you can’t justify the annual cost you might be wondering how you cancel Amazon Prime?

Not surprisingly, Amazon doesn’t make it blindingly obvious how to do this. Here’s how to jump ship.

How to cancel Amazon Prime

  • Head to the “Manage Your Prime Membership” option within “Your Account”.
  • On the left-hand side is a link named “End Membership and Benefits”.
  • You will now be a lead through a multi-part “are you sure” routine, just to make sure you understand what you’re doing and haven’t clicked on it accidentally.

Do I get a refund if I cancel before the end of my subscription?

When it comes to refunds, the Amazon policy appears a little, shall we say, “muddy”.

Paid members who haven’t used their Amazon Prime benefits… will be eligible for a full refund. Paid members who have used their Amazon Prime benefits may be eligible for a partial refund based on use.

What that “partial refund” means isn’t very clear. My hope is that the refund is simply proportional, based on how much of your membership time you’ve used. So, if you purchased a year’s membership and cancel after six months, you’ll get a refund of half your membership fee.

I’ve contacted Amazon with specific queries about its refund policy and, once I hear from them, will update the above.

How do I cancel a trial Amazon Prime membership?

  • Head to the “Manage Your Prime Membership” option within “Your Account”.
  • On the left-hand side is a link named “End Trial and Benefits”.
  • After numerous screens begging you to remain with them, you’ll eventually be able to cancel your membership.
  • The important thing here is that it doesn’t expire immediately – as you can see in the screenshot above, your trial membership WILL continue for the full 30 days, whenever you cancel. So, rather than relying on your memory in a month’s time, a good tip, if you’re not intending to continue, is to cancel your trial straight away.

About the author

David Artiss

Works for Automattic Inc., the company behind and Tumblr. Tech geek, international speaker and occasional PC Pro podcaster. Lover of Lego and video games.

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