Amazon

How do I stop Alexa asking for reviews?

Amazon Echo Dot speaker
Bad review: Alexa will nag for product scores

Now the season of mass consumption is over, you may have found you’re getting pestered by Amazon Alexa to review all of the items that you bought over the festive period. This is, to say the least, annoying. Fortunately, it’s also easy to switch off – although we wish Amazon would ask before turning on such ‘features’ in the first place. Here’s how to stop Alexa asking for reviews.

  1. Open the Amazon Alexa app on your smartphone
  2. Click on More in the bottom-right corner of the screen, then Settings > Notifications > Amazon Shopping
  3. Scroll down and you should see the options shown below:

4. Scroll down to the Amazon Community Notifications section and switch off both the options to answer product questions and rate products you’ve purchased (note that in the screenshot above all the options are set to “on”)

5. While you’re there, you might also want to flick off the options to receive personalised shopping recommendations and updates on deliveries

If you do want to leave reviews for products you’ve purchased, it’s far easier to do so from the Amazon website. Go to the Amazon homepage, click on your account profile in the top-right corner and select Your Orders. Find the product you wish to leave a rating for and click on Write A Product Review.

NOW READ THIS: Why won’t BBC Radio play on Alexa?

About the author

Barry Collins

Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? and many others. He was once Deputy Editor of Mail Online and remains in therapy to this day. Email Barry at barry@bigtechquestion.com.

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  • Unfortunately, that doesn’t work for me. I already have those both turned off, and today Alexa tried to get me to rate a product. Although, I think it was for a product that my husband bought. So, maybe he has to add the Alexa app to his phone and then turn it off for him as well? I told Alexa to never ever ask me that type of question again, and the response was something like ok, I won’t ask you again for a while.

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