Why does my Logitech mouse stop scrolling after resuming from sleep on a Mac?

Logitech mouse stop scrolling
Taking a nap: Logitech mice struggle to resume

Like dad being woken from a gentle slumber on the sofa, you might well find your wireless Logitech mouse isn’t fully functional after your Mac takes a nap, either. I often find the scroll wheel on my Logitech M720 Triathlon mouse has gone on strike when I resume from sleep on my MacBook Pro – and judging by the support forums I’ve seen, I’m not the only victim.

Many of the forum responders suggest that rebooting the Mac instantly repairs the scroll wheel function, which is true, but it’s inconvenient to have to keep restarting the entire system just to make the mouse wheel work.

Fortunately, there’s an easier solution than that – at least, there is if you connect to the computer via Bluetooth, and not the little 2.4GHz receiver that you’ll find in the base of the mouse.

If you find your scroll wheel has stopped working, click on the little Bluetooth icon in the menu bar at the top of the Mac screen. A dropdown menu like this should appear:

Mac Bluetooth settings

Now click on the name of your mouse and it should momentarily disconnect. Leave the mouse still for a second or two and move it again, and the mouse should automatically reconnect, this time with the scroll wheel back in action.

I wish there were a more permanent fix for this bug, but it’s happened in successive versions of macOS now, so it seems like something Logitech rather than Apple need to sort.

NOW READ THIS: What’s the best mouse for work?

About the author

Barry Collins

Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? and many others. He was once Deputy Editor of Mail Online and remains in therapy to this day. Email Barry at barry@bigtechquestion.com.


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