How do I change my Virgin Media Wi-Fi password?

Time needed: 5 minutes.

How to change your Virgin Media Wi-Fi password

1. Access the router settings

   The first thing you’ll need to do is access the Virgin Media router’s settings. We’ve got a separate article showing you how to access the Virgin router settings here. If you don’t know the admin password you’ll need to break into the Virgin router settings, it should be printed on a label on the bottom of your router.

2. Open the Advanced Settings

   The instructions here are for the Virgin Media Hub 3, Hub 4 and Hub 5. If you have an even earlier Super Hub router, the instructions may vary, but you should really contact Virgin about getting a router upgrade, as those models are now quite old. To change your Wi-Fi password, click on Advanced Settings in the left-hand menu and then click Wireless, then Security.

3. Change the password

   On the screen shown, you should now see the option to change the Wi-Fi password. If you have both 2.4GHz and 5GHz bands switched on, you can choose different passwords for each, but for the sake of simplicity it’s easier to make them both the same. Simply click into the password field and enter a new password. Virgin’s security means that your password must be at least 10 characters long, must contain at least one uppercase and one lowercase letter, and must also contain a number. If you’re stuck for inspiration, try using this strong password generator. Click Apply Changes at the bottom of the screen.

4. Log in again

   Once you’ve clicked Apply Changes, any devices that were connected by Wi-Fi – including the computer you used to change the password – will have to be logged in again with the new password.