It is fantastically annoying when Spotify continually stutters or freezes when you’re trying listen to music. There are several things that might cause Spotify to keep pausing: here are the key culprits and how to deal with them.
1. Someone else is using the Spotify account
The prime reason why a Spotify account will suddenly pause mid-track is that someone else is using the same account. This can happen, for example, if you’re trying to listen on your smartphone and someone at home has started playing Spotify on a smart speaker. You’re not allowed to stream from the same account from two devices at the same time, so when someone starts streaming on a new device, the one that’s current playing stops.
How to fix it
There are a couple of ways around this problem. The first is to take out a Spotify Duo or Family subscription that gives you multiple accounts. That way, when someone else in the family starts streaming, it won’t knock out someone else’s music.
We have a Family account in our household. To prevent the problem of Alexa playback cutting out my music, we have a ‘house’ account that is used for the smart speakers. Not only does this prevent my music being stopped when I’m out of the house and the kids fire up Alexa, it also prevents the kids’ music from polluting my Spotify recommendations. Trust me, that’s worth the extra money alone!
If you don’t want to pay for a second account, you can get around the problem by switching off data on your smartphone and listening to tracks you’ve downloaded for offline listening. This is obviously far from ideal, not least because you’ll lose data for all other apps, but if you just want to keep listening to music on the morning commute, it might tide you over.
2. Patchy data connection causing Spotify to keep pausing
The most likely reason for this is that you’ve lost the mobile data connection. Spotify is pretty good at buffering data, so that if you lose mobile data reception for a minute or two, your music streams are uninterrupted. However, longer dips in mobile data can interrupt streams.
How to fix it
If your smartphone appears to have lost its mobile data connection without any obvious cause, sometimes flicking the phone in and out of Flight Mode can sort the problem. This effectively resets the mobile data radios and forces them to seek a signal afresh. It’s often the quickest way to resume Spotify streams.
Another similar problem can be the phone latching onto a weak Wi-Fi signal. Say, for example, you’re listening to music in your garden, where you’re only just within range of Wi-Fi. That signal might not be strong enough for uninterrupted streams, but Wi-Fi always overrides mobile data. In those situations, switch your Wi-Fi off and rely on the mobile signal.
If you haven’t got mobile or Wi-Fi signal where you are, you can fall back on any music you’ve previously downloaded for offline listening (Premium accounts only).
3. Broken app causing Spotify to keep pausing
It’s possible that something has gone wrong with an app update that causes Spotify to keep randomly pausing. If you’re sure that it’s not other people on the same account that are causing the app to pause or problems with the data connection, then it’s worth trying the following advice…
How to fix it
Uninstall the Spotify app from your device. A long press on the app icon of any mobile device will give you the option to uninstall it. Then go to the relevant app store and it reinstall the app afresh. You’ll need your login and password details again, so make sure you have those first. Hopefully, that will resolve the stuttering.
More Spotify tips
Find out how to make Alexa speakers play your Spotify playlists