Broadband BT Home Hub

How do I use BT Access Controls to stop kids using Wi-Fi at night?

BT Access Controls
Phone curfew: stop them accessing Wi-Fi at night

Worried your kids are engaging in nocturnal surfing sessions? Chatting to their friends on WhatsApp past bedtime? Engaging in some late-night Fortnite action using the Xbox in their bedroom? It’s impossible to have eyes everywhere as a parent, but you can thwart after-hours activity using the BT Access Controls. We’re going to show you how.

Use BT Access Controls to block access to devices

This guide will show you how to set up BT Access Controls using a first- generation BT Smart Hub. If you have an older BT Home Hub or one of the newer generations of BT Smart Hub, the menus might be slightly different, but the instructions should be roughly the same.

Time needed: 10 minutes

Set up Access Controls on a BT Smart Hub

  1. Open the BT Smart Hub Manager

    You can open the BT Smart Hub or Home Hub managers by entering the following address into a web browser or by simply clicking our link, ideally on a computer:

  2. Enter My Devices

    Click on the My Devices section of the Smart Hub manager home page and you should get a list of every device on your network. Some will be named (such as ‘Xbox’), some will simply be listed by their IP address, making them harder to identify. If the device’s icon has a D in it, it means the device is currently disconnected, but that doesn’t mean you can’t control it. BT Smart Hub Device Manager

  3. Select the device you wish to control

    Find the device you want to restrict access to from the list. It will normally be a console, smartphone or tablet, which are usually listed by name. Take care if you have multiple devices of the same brand, as it’s easy to inadvertently block your own phone! Once you’ve clicked on the device, the following screen should appear. Click Change Settings next to BT Access Controls.BT Access Controls

  4. Enter your admin password

    At this stage, you’ll be asked to enter your admin password. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. If you’ve lost the password card, we provide further instructions on how to find your password here.

  5. Adjust the Access Controls

    On the screen that appears after you’ve entered the password, flick the Access Controls slider to ON. You now (annoyingly) have to reselect your device from the Select Device box. Then decide which hours you want to block the device’s internet access between, and on which days. By default, it will be set to block internet access between 9pm and 7am on weekdays, but you might want to extend the curfew to weekends too. Make sure you click Save at the top of the screen to apply your new settings.
    BT Access Controls

It’s worth bearing in mind that there are potential downsides to blocking access to devices overnight. For example, games consoles and phones often download and install big updates overnight, when the device is less likely to be in use. This will mean that you have to do these during hours when your kids would want to be using the device.

There’s also nothing you can do (via the router, at least) to prevent the kids using mobile data instead, and that could lead to even bigger bills if they run past their data cap with their midnight surfing sessions.

NOW READ THIS: How do I turn off BT Home Hub Smart Setup?

About the author

Barry Collins

Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? and many others. He was once Deputy Editor of Mail Online and remains in therapy to this day. Email Barry at


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  • It simply doesn’t work. BT’s own customer help pages are full of people complaining about it.
    If you add a device and click on SAVE the device just disappears from the list.
    Sometimes it will save ONE and only ONE device but, it’ll disappear at a later date.

  • What is described is the theory… in practice, it DOES NOT work!
    Not sure I got to the bottom of it but the BT Community help on-like has loads of posts stating the same…